Scheduling employee shifts manually is a time-consuming task that often results in conflicts, understaffing, overstaffing, and employee dissatisfaction due to a lack of consideration for preferences or fair distribution. This problem intensifies in businesses operating 24/7 or with dynamic staffing needs (e.g., retail, healthcare, customer service). Automating this with Multi AI Agents improves efficiency, optimizes staffing coverage, and enhances employee morale by incorporating preferences and availability into scheduling using intelligent APIs built with Syncloop.
This template uses multiple AI agents that work together to collect employee preferences and availability, analyze business staffing requirements, optimize shift schedules, and communicate schedules back to employees. Agents interact using Syncloop APIs that handle discrete tasks such as data collection, processing, validation, conflict resolution, and final distribution. The system dynamically adjusts schedules based on unexpected changes (e.g., sick leave) using real-time reallocation logic.
| Endpoint | Method | Input Parameters | Output Format |
|---|---|---|---|
| /employee/availability | POST | { "employee_id": "E123", "available_days": ["Monday", "Wednesday", "Friday"], "preferred_shifts": ["Morning"], "unavailable_dates": ["2025-05-15"] } |
{
"status": "Success", "message": "Availability recorded" } |
| /shift/demand | GET | - | {
"2025-05-15": { "Morning": 5, "Evening": 4, "Night": 3 } } |
| /schedule/generate | POST | { "availability_data": [...], "shift_demand": {...} } |
{ "status": "Scheduled", "schedule_id": "SCH456" } |
| /schedule/final | GET | schedule_id=SCH456 | {
"schedule": [ {"employee_id": "E123", "date": "2025-05-15", "shift": "Morning"}, {"employee_id": "E124", "date": "2025-05-15", "shift": "Evening"} ] } |
| /schedule/validate | POST | { "schedule": [...] } |
json
CopyEdit
{ "conflicts": [ {"employee_id": "E125", "date": "2025-05-15", "issue": "Overlapping shifts"} ] } |
| /notify/shift | POST | { "employee_id": "E123", "message": "Your shift for 2025-05-15 is Morning" } |
{ "status": "Sent" } |
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